🆘Frequently Asked Questions

Server Bot FAQ's page

How can specific roles see a ticket?

Each ticket category has a "rolesIds" section, disable add the role id (not name) into the list like the below:

        "roleIds": [
          0000000000000000000,
          0000000000000000001,
          0000000000000000002
        ],

Make sure to follow Json formatting, which you can find more about here: https://www.softwaretestinghelp.com/json-tutorial/ And make sure the whole file is valid by using https://codebeautify.org/jsonvalidator